Which management tool allows for automatic case creation in server support?

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SupportAssist Enterprise is the correct option because it is specifically designed to automate support processes for Dell EMC servers. This tool actively monitors the system's health and performance and can automatically generate and submit service requests to Dell EMC when it detects a hardware issue. The automation helps streamline the support process, enabling faster response times and reducing the manual effort required from IT administrators.

OpenManage Enterprise, while also a management tool, focuses more on infrastructure management and offers capabilities for monitoring, deploying, and managing Dell systems but does not specifically handle automatic case creation for server support. The iDRAC Service Module provides enhanced management and monitoring for servers, offering insights into hardware status and configuration, but it does not initiate case creation. Finally, Server Manager is a management tool for centralized management and monitoring but does not have the automatic case creation feature provided by SupportAssist Enterprise.

In summary, SupportAssist Enterprise is the only option designed for automating case creation for support requests, highlighting its crucial role in improving server maintenance and reliability.

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